Offer in Compromise

Offer in Compromise Workflow for Tax Resolution Firms

TaxRes CRM · Updated September 15, 2026

Quick answer: A strong OIC workflow starts before Form 656. Verify compliance, transcripts, CSED issues, financial data and reasonable collection potential first; then document every submission, deadline, payment and examiner contact in one case timeline.

In this guide
  1. Start with eligibility, compliance and transcripts
  2. Build the financial picture before choosing the offer amount
  3. Treat submission as the beginning of the case, not the end
  4. Plan for acceptance, rejection and appeal paths

Start with eligibility, compliance and transcripts

Before preparing an offer, confirm filing compliance, estimated-tax requirements where applicable, current balances and the assessment history for each module. Pull current account transcripts and verify whether prior bankruptcies, appeals or offers changed the collection statute.

Build the financial picture before choosing the offer amount

The financial analysis should reconcile income, expenses, assets, equity and allowable standards. The goal is not merely completing Form 433-A(OIC); it is building a defensible reasonable collection potential calculation that matches the supporting documents.

Treat submission as the beginning of the case, not the end

After the package is submitted, track the offer payment method, application fee, processability notices, examiner assignment, information document requests and response deadlines. Every phone call and document request should become part of the case record.

Plan for acceptance, rejection and appeal paths

If the IRS accepts the offer, track the payment terms and future compliance period. If it rejects the offer, preserve the rejection date and appeal deadline immediately so the case does not depend on memory or email search.

Frequently asked questions

What forms are usually part of an OIC package?

Most individual offers involve Form 656 and Form 433-A(OIC), plus supporting financial documents. Business offers may involve Form 433-B(OIC).

Does an OIC affect the collection statute?

An offer can suspend the collection statute while it is pending and for certain periods afterward. Review the transcript before relying on any CSED estimate.

What should a CRM track for an OIC?

At minimum: modules, balances, CSED-sensitive events, financial documents, offer amount, payment option, submission proof, examiner contacts, deadlines, requests, decisions and appeals.

Put the workflow into one system.

TaxRes CRM connects transcripts, cases, deadlines, communications, documents and follow-up around the actual resolution work.

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